PocketFinder Vehicle FAQs


The PocketFinder Vehicle is a GPS location device that is designed to work specifically for vehicles. For this reason, we have a separate questions and answers page that relates specifically to the GPS vehicle tracker devices.

Back to PocketFinder FAQ home page.

Why PocketFinder Vehicle?
How big is my PocketFinder Vehicle?
How do I install my PocketFinder Vehicle device?
What does the PocketFinder Vehicle service include?
Do I need to charge my PocketFinder Vehicle?
Will the PocketFinder Vehicle work anywhere?
Will my PocketFinder Vehicle work in the garage or in an underground structure?
How can I locate my PocketFinder Vehicle device?
Can the PocketFinder Vehicle device be turned off?
What is the accuracy of the PocketFinder Vehicle device’s location?
Why do I have to active the PocketFinder Vehicle device?
My family has multiple PocketFinder devices; can I view them all on the same account?
If I have a problem with my PocketFinder device how do I contact customer support?
What is the monthly service fee?

Why PocketFinder Vehicle?

It is a small single unit device that has no external antennae, on/off switch and it has a backup battery that provides power on a permanent basis. PocketFinder Vehicle is designed to be used as GPS tracking devices for automobiles and other vehicles. Back To Top

How big is my PocketFinder Vehicle?

It is approximately 2.25 inches x 3 inches x 0.25 inches. Back To Top

How do I install my PocketFinder Vehicle device?

At purchase you choose which option is best for you. Standard is a hard wire connection to your engine battery or to an “always on” fuse. We also offer a cigarette lighter plug in power option. We’ve made the hard wire installation very simple. You connect the red cord to power and black to a ground. Click the link to download the Installation Guide or visit Getting Started with Vehicle Device. Back To Top

What does the PocketFinder Vehicle service include?

The family of PocketFinder personal GPS locators and software are incredibly powerful and designed to be easy to use. The same goes for this plan. The one simple flat monthly rate includes everything. We don’t believe in making things complicated with multiple plans and tiered options. You receive the full capability of our GPS vehicle tracking system technology and the full power of our software with one plan. Back To Top

Do I need to charge my PocketFinder Vehicle?

No. It has an internal backup battery that will allow the device to continue to locate in the event it loses fulltime power. Back To Top

Will the PocketFinder Vehicle work anywhere?

Just as with any mobile phone service, there are some areas in which the carrier does not provide full coverage. However, most populate areas are covered and coverage continues to grow. Click the link to see the most recent coverage map. Back To Top

Will my PocketFinder Vehicle work in the garage or in an underground structure?

The PocketFinder needs to have a reasonable view of the sky. PocketFinder cannot guarantee the quality of the GPS connection level in a garage or underground structure.Back To Top

How can I locate my PocketFinder Vehicle device?

Our system will allow you to locator your device(s) through 3 ways: via the internet; via your web-enabled mobile phone or from one of our mobile apps.Back To Top

Can the PocketFinder Vehicle device be turned off?

No. As long as the device has power and you have network coverage you will be able to locate it. The device has no on/off buttons so it can’t accidentally be turned off. Back To Top

What is the accuracy of the PocketFinder Vehicle device’s location?

Under most circumstances the identified location on our internet mapping service will be within 10 feet of the vehicle’s actual location. Back To Top

Why do I have to active the PocketFinder Vehicle device?

It’s important for you to activate your device so that it can be registered in our database and on the GSM wireless network. The activation process from our website includes defined steps so you can customize your account by naming the device, defining how you want to receive notifications and even adding a personalized picture to represent that device. This is a full GPS tracking system and there are many capabilities. Back To Top

My family has multiple PocketFinder devices; can I view them all on the same account?

Yes. Multiple GPS vehicle trackers can be added to your existing PocketFinder account. Back To Top

If I have a problem with my PocketFinder device how do I contact customer support?

Please e-mail service@PocketFinder.com for any support needs you might have with your device. Back To Top

What is the monthly service fee?

The monthly service fee is $12.95 per month, per device. Back To Top

Back to PocketFinder FAQ home page.